At Calcat, we prioritize the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and AI diagnostic services.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information, such as your email address and name, only when you voluntarily register for an account or contact our support team.
1.2 Vehicle & Diagnostic Data
To provide accurate diagnostics, we collect data related to your vehicle, including:
- Images: Photos of vehicle parts, dashboard lights, or damage that you upload for analysis.
- Audio: Sound recordings (if you use the audio diagnostic feature) to analyze engine noises.
- Text Input: Descriptions of symptoms, car make, model, year, and mileage.
1.3 Technical Data
We automatically collect certain information when you access the App, such as your device type, operating system version, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the collected information for the following purposes:
- To operate and maintain the App.
- To provide you with AI-generated vehicle analysis and repair recommendations.
- To manage your account and subscription.
- To communicate with you regarding updates, security alerts, and support.
3. Camera and Photo Permissions
Calcat requires access to your device's camera and photo library to function. This access is used strictly to:
- Capture images of vehicle components for real-time identification.
- Upload existing photos for analysis.
We do not access your camera or photos without your explicit permission, and we do not scan your library for content unrelated to the App's functionality.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification regarding visitors and users with our business partners and advertisers.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: shiticalcat19ea@zohomail.cn